🔐 Privacy Policy – Astrodealz

Your privacy matters to us. This Privacy Policy outlines how Astrodealz  collects, uses, and protects your personal data when you visit astrodealz.com or interact with our services.

🏢 Data Controller Information

Email: [email protected]

📥 Information We Collect

👤 Personal Data

When you place an order or contact us:

  • Name, email address, phone number, shipping address

  • Login credentials (if account is created)

  • Payment details (processed securely)

  • Messages and customer service interactions

💻 Technical Data

Collected automatically through cookies and analytics tools:

  • IP address, browser, and device type

  • Website usage behavior (pages visited, time on site, etc.)

  • General geolocation (based on IP)

  • Session and preference cookies

✅ How We Use Your Information

🛍 Core Purposes

  • Fulfilling orders and shipping products

  • Creating and managing user accounts

  • Processing secure payments

  • Providing customer support

  • Meeting tax and legal obligations

📈 Marketing & Analytics

  • Personalizing product suggestions

  • Sending newsletters and special offers (with consent)

  • Tracking website performance and behavior

  • Preventing fraud or abuse

⚖️ Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract: To fulfill purchases and services

  • Consent: For email marketing and cookies

  • Legitimate Interest: Analytics and product improvement

  • Legal Obligation: Regulatory and tax requirements

🔄 Data Sharing & Transfers

We may share your data with:

  • Payment processors for secure transactions

  • Shipping companies for delivery updates

  • Email service providers for communications

  • Analytics tools for site improvements

  • Support software for customer queries

Your data may be transferred outside the EEA under:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the EU

  • Binding Corporate Rules, where applicable

🔐 Data Security Measures

We use robust systems to protect your data:

  • 256-bit SSL encryption

  • PCI DSS compliant payment gateways

  • Secure server hosting

  • Strict employee access controls

  • Regular system audits

🕒 Data Retention Periods

Data Type Retention Period
Account Info As long as your account is active
Order & Tax Records 7 years (legal requirement)
Marketing Consent Until you unsubscribe
Technical Data Typically 2 years

👥 Your Rights Under GDPR

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion (“Right to be forgotten”)

  • Portability in a machine-readable format

  • Restriction or objection to processing

  • Unsubscribe from marketing at any time

👉 To exercise your rights, email: [email protected]
Subject: “Data Protection Request”
We respond within 30 days.

🍪 Cookie Policy

📄 What Are Cookies?

Cookies are small files stored on your device to improve your website experience.

🔍 Types We Use:

Type Purpose
Essential Cart, checkout, login, security
Analytics Google Analytics, heatmaps, conversions
Marketing Ads, retargeting, social media sharing
Preferences Language, currency, theme

➡ You can manage cookies via:

  • Browser settings

  • Our on-site cookie banner

  • Opt-out tools (like AdChoices, DAA)

🌍 International Users

We primarily store data within the European Economic Area (EEA). When data is transferred abroad, we ensure:

  • Adequate legal safeguards (SCCs, adequacy, etc.)

  • GDPR-level data protection is maintained

🚫 Children’s Privacy

  • Our website is not intended for children under 16

  • We do not knowingly collect children’s data

  • If you believe we have, please contact us for removal

🔁 Policy Updates

This Privacy Policy may be updated occasionally. Major changes will be notified via:

  • Email (if subscribed)

  • Notices on the website

Continued use implies acceptance of changes.

📬 Contact & Complaints

For Data Requests or Concerns:
📧 [email protected]
Subject: “Data Protection Inquiry”

Supervisory Authority (Italy):
Garante per la protezione dei dati personali
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