🔄 Return Policy – Astrodealz

At astrodealz.com, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made the return process simple and transparent.

✅ Return Eligibility

To qualify for a return:

  • Items must be returned within 30 days of delivery

  • Products must be in original, unused condition

  • Include all original packaging, tags, and accessories

  • Items must be free from stains, damage, or wear

📦 How to Return Your Order

Step 1: Contact Us
Before sending any item back, email us at [email protected] with the following:

  • Your order number

  • Reason for return

  • Photos of the product (if applicable)

Step 2: Wait for Authorization
Our team will respond within 2 business days with return instructions and authorization.

Step 3: Ship Your Return
Once approved, send your return to the provided address.

⚠️ Important: Include your order number and return authorization in the package.

🚚 Return Shipping

  • Customers are responsible for return shipping costs

  • Use a trackable shipping method for your safety

  • Astrodealz is not liable for lost or damaged return shipments

💳 Refund Processing

  • We process returns within 5–7 business days after receiving the item

  • Refunds are issued to the original payment method

  • Allow 3–10 business days for the refund to appear in your account

🚫 Non-Returnable Items

Returns will not be accepted for:

  • Personalized or customized products

  • Items damaged due to misuse or normal wear

  • Products missing original packaging or tags

📬 Need Help?

For return inquiries, contact our support team:
📧 Email: [email protected]

Note: This policy is effective from the date of purchase and is subject to change. Please check back for the latest updates.