requently Asked Questions – astrodealz

How to Search for Products?

To search for products:

• Enter the product name or a relevant keyword into the search bar located at the top of any page.

• For best results, use general terms (e.g., “fitness band” instead of “black waterproof fitness band with heart monitor”).

• Once you find a product you’re interested in, simply click the product name or image to view detailed information.

How Are Shipping Costs Calculated?

Shipping costs are determined by:

• The shipping method (air, sea, or land)

• The weight and volume of the product

• The destination country or region

Different logistics partners may offer different rates. To get the best option, we recommend comparing available choices at checkout or contacting our support team for details.

What is Buyer Protection?

Buyer Protection is a set of guarantees that ensures you can shop safely and confidently on astrodealz.com. You’re protected if:

• The item you ordered does not arrive within the estimated delivery time

• The item you received is not as described

• The item promised as genuine turns out to be counterfeit

In such cases, you are eligible for a refund or replacement, depending on the situation.