Track My Orders
📦 Track My Order – Astrodealz
Stay in control of your purchase every step of the way. Track your order status and delivery progress easily with our transparent tracking system.
📧 Order Confirmation
After placing your order, you’ll receive a confirmation email containing:
Order number
Items purchased
Shipping address
Estimated processing time
🚚 Shipping Notification
Once your order ships, we’ll send a shipping confirmation email that includes:
Tracking number
Shipping carrier details
Estimated delivery date
A direct tracking link for your convenience
📊 Order Status – What It Means
| Status | Description |
|---|---|
| Processing | We’re preparing your items. Picking, packing, and prepping – usually takes 1–3 business days. |
| Shipped | Your order has left our warehouse. Tracking number is active. Package is in transit. |
| Out for Delivery | Your package is out with the delivery partner. Expected same-day delivery. Be available. |
| Delivered | The package has been dropped off. Can’t find it? Check with neighbors or building staff. |
🔍 How to Track Your Package
Open your shipping confirmation email
Copy your tracking number
Visit the carrier’s website (linked in your email)
Paste the number and view real-time updates
📦 Shipping Carriers We Use
We partner with reliable shipping services to ensure safe and timely delivery:
National carriers for domestic shipping
International couriers for global delivery
Express delivery available at checkout (where applicable)
⏱ Delivery Timelines
| Order Type | Processing | Shipping |
|---|---|---|
| Standard Orders | 1–2 business days | 1–2 business days |
| Custom Orders | 3–7 business days | Varies |
| International Orders | Extra time may apply | 1–3 business days |
📬 Delivery Attempts
Most carriers make up to 3 attempts
You may receive email or SMS notifications
If missed, your item might be held at a pickup location
❓ Need Help Tracking?
🕵️♂️ Didn’t Receive Tracking Info?
Check spam/junk folders
Ensure your email is correct
Still missing? Email us: [email protected]
⚠️ Tracking Issues?
Contact us if:
Your tracking number doesn’t work
Your package seems stuck in transit
There’s a long delay in delivery
You’re worried about a lost shipment
🌍 International Orders
📦 Customs Delays
Your order may be delayed due to:
Customs clearance procedures
Import duties and taxes
Local postal service processing
🔎 Tracking Limitations
Once your package reaches the destination country:
Tracking may pause or switch to a local carrier
Updates may be limited
Contact us if no updates appear after several days
✏️ Order Modifications
Before Shipping
Want to change your order? Contact us immediately at [email protected] with:
Your order number
Requested changes
Changes may not be possible once processing begins.
After Shipping
Orders cannot be changed once shipped
Contact us to explore returns or exchanges
Refer to our Return Policy for full details
📬 Need Assistance?
For tracking support or questions:
📧 Email: [email protected]
